Protocol: The Power of Diplomacy and How to Make It Work for You

Protocol: The Power of Diplomacy and How to Make It Work for You

by Capricia Penavic Marshall

4.6 (347)

4.6 stars from 347 reviews

448 pages~7.5 hr readPublished by HarperCollins B and Blackstone PublishingPublished 2020-01-01

$3.99Deal74% off peak

Last checked: Jun 9, 2026

Price history: $1.99 $15.19

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Fans of these authors will like this...

  • Hillary Clinton
  • Valerie Jarrett
  • Sheryl Sandberg

Fans of these books will like this...

  • What Happened
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Perfect for you if...

  • You're interested in how behind-the-scenes diplomacy actually works and want to understand the invisible rules that shape international relations.
  • You're in a profession where first impressions and relationships matter, and you're curious how the highest levels of government build trust.
  • You appreciate memoir-style storytelling with practical takeaways and enjoy learning from someone who's seen and shaped history firsthand.

Maybe not for you if...

  • You want a dry policy textbook rather than a narrative account with personal anecdotes and war stories.
  • You're looking for a self-help book with quick tips rather than deeper insight into diplomatic strategy and cultural intelligence.
  • You're not interested in how etiquette and protocol function in high-stakes professional environments.

About this book

Capricia Penavic Marshall, who served as chief of protocol for President Barack Obama and social secretary to President Bill Clinton and First Lady Hillary Clinton, examines the importance of diplomacy and etiquette in both high-level government and everyday interactions. Drawing on her experience facilitating diplomatic relations between world leaders, Marshall explains how careful attention to detail—from room design to cultural gestures—can influence outcomes and create advantage. She shares accounts of both near-failures and successes from her work in these roles, presenting insights into the practice of soft power and its practical applications.

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Price History

Kindle price over time. Green zones = periods when the book was free.

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Free$7.59$15.19Apr '20May '23Feb '25Jun '26
$1.99$15.19

Currently on sale at $3.99 — 74% off peak. Price has dropped 17 times over the last 6 years. Goes on sale roughly every 130 days. Typically stays discounted for 44 days.

Sales Rank

Amazon sales rank: lower number = better selling book. #1 is the bestseller.

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#1,769#498,109#994,448May '20Jul '23Aug '24May '26

Currently around #475K in the Kindle store — a niche title.

Rating & Reviews

Purple line = star rating over time. Blue area = total review count growth.

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4.0★4.5★5.0★Jun '23Apr '24Aug '24Dec '25Mar '26RatingReviews

Currently 4.6★ from 347 reviews

Gaining approximately 1 new review per month. Rating has remained stable at 4.6 over the tracking period.

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Free$7.59$15.19Apr '20May '23Feb '25Jun '26PredictedJun '26

Actual Predicted

This book is currently discounted at $3.99. It typically returns to around $15.19.

Prices shown in USD from Amazon US. We continuously pull new data to improve tracking. If dates look old, it usually means there has been no significant change since the last data point.

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Capricia Penavic Marshall

1 book on Vagrant Press

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